Discuss the anticipated impacts (both positive and negative) upon operating efficiencies, and recommend solutions to minimize the negative impacts.

Discuss the anticipated impacts (both positive and negative) upon operating efficiencies, and recommend solutions to minimize the negative impacts. Discuss whether or not operating practices should be changed to accommodate the tune-ups. Be sure to explain your reasoning. Examine the reasons why input should be gathered from the shop owners. Discuss the type of input that should be gathered. Describe the processes and steps needed to launch this new program.

Submit a three page paper (not including the title and reference pages). Your paper must be formatted according to APA style and must cite at least three scholarly sources in addition to the textbook.

Real World Scenarios: Midas and Genoa Ford, Same Service but Not Competitors

A typical Midas shop and the service center at a dealership such as Genoa Ford provide the same service, but are they really competitors?Each has adopted different strategies and tailored their operations to fit those strategies.

Midas is in the automotive repair business. Its strategy is to provide a narrow range of services at low cost. National advertising is used todevelop wide geographical coverage. The company is not a full service repair shop, but concentrates on muffler repair, brakes, and shockabsorbers. It is successful because it quickly delivers quality services at low cost. How are operations important to Midas?

1. Limited service requires a limited inventory that allows convenient storage close to where materials are needed to perform operations.
2. Multiple shops and limited service permit careful engineering of the necessary hand tools and work procedures. These special tools andwork procedures make shop employees more efficient. Midas can apply the same tools and methods to a large number of shops, ensuringthat initial engineering costs are easily covered.
3. Because employees have few variations in service, they learn how to perform these jobs more quickly.
4. Workers’ skill levels and knowledge requirements focus on a limited area of service so they quickly become experts in a particular area.

As part of a Ford dealership, Genoa Ford’s Service Center provides a full line of automotive repairs. In contrast to Midas, this serviceoperation competes without advertising or national appeal. It also has a different operating strategy. In order to maintain the dealership,Genoa Ford must be able to satisfy a wide variety of customer needs. It offers transmission work, body work, engine repairs, and othertasks in addition to working on brakes, shocks, and mufflers as Midas does. Genoa Ford designs its operations to match its objectives.

1. The facility is adaptable to changing needs. For example, on one day, a single repair stall may be used to wash a new car, repair a doorlock, fix an air conditioning leak, or tune an engine.
2. Genoa Ford has more tools than a specialist like Midas does because Genoa Ford offers a greater variety of jobs.
3. There is some job specialization among workers. All employees will not be able to do everything, but employees still need a wide range ofskills because Genoa Ford does not have enough of one particular job to allow personnel to specialize. Cross-training is necessary.
4. The workers’ skill levels and pay rates are higher than workers at Midas.
5. A significant inventory of many different parts is maintained. These parts are physically separated from the repair stalls and controlled byspecialists in parts.

As a result of its strategy, Genoa Ford has higher costs and charges higher prices than Midas does for comparable work. When a car needsroutine exhaust system work, it can be taken to a national chain such as Midas. Generalists, such as Genoa Ford, can complete moredifficult jobs and repair work that is paid for by Ford as part of its new car warrantee program.

Case Study

Midas

Assume that Midas is deciding whether it should add engine tuneups to its existing product line. Top management has called you in as aconsultant to help it to analyze this opportunity. The first thing the consultant asks you to do is read the Midas and Genoa Ford Feature in this chapter (read above)

Grading rubric

Discusses the Anticipated Impacts and Recommends Solutions to Minimize the Negative Impacts

Total: 1.65

Distinguished – Fully discusses the impacts on operating efficiencies (both positive and negative) and expertly recommends solutions to completely minimize negative impacts.

Proficient – Proficient – Discusses the impacts on operating efficiencies (both positive and negative) and recommends solutions to minimize negative impacts. The discussion or the recommendations are slightly underdeveloped.

Basic – Briefly discusses the impacts on operating efficiencies (both positive and negative) and recommends limited solutions to minimize negative impacts. The discussion and/or the recommendations are underdeveloped.

Below Expectations – Attempts to discuss the impacts on operating efficiencies (both positive and negative) and recommend solutions to minimize negative impacts; however, the discussion and the recommendations are significantly underdeveloped.

Non-Performance – The impacts and recommendations are either nonexistent or lack the components described in the assignment instructions.

Discusses Whether or Not Operating Practices Should Be Changed

Total: 1.25

Distinguished – Thoroughly discusses whether operating practices should be changed to accommodate the tune-ups and provides a detailed explanation of the reasoning.

Proficient – Discusses whether operating practices should be changed to accommodate the tune-ups and provides a sufficient explanation of the reasoning.

Basic – Partially discusses whether operating practices should be changed to accommodate the tune-ups and provides a rudimentary explanation of the reasoning.

Below Expectations – Minimally discusses whether some operating practices should be changed to accommodate the tune-ups and provides an underdeveloped explanation of the reasoning.

Non-Performance – The discussion of whether operating practices should be changed is either nonexistent or lacks the components described in the assignment instructions.

Examines the Reasons Why Input Should Be Gathered and Discusses the Type of Input That Should Be Gathered

Total: 1.25

Distinguished – Accurately examines the reasons why input that should be gathered and comprehensively discusses the type of input that should be gathered. Expertly applies strong relevant examples to support the examination and discussion.

Proficient – Examines the reasons why input should be gathered and discusses the type of input that should be gathered from shop owners. Applies examples to support the examination and discussion

Basic – Partially examines the reasons why input should be gathered and vaguely discusses the type of input that should be gathered from shop owners. Applies limited examples to support the examination and/or discussion.

Below Expectations – Attempts to examine the reasons why input should be gathered and discuss the type of input that should be gathered from shop owners; however, examples to support the examination and discussion may not apply.

Non-Performance – The examination of reasons and discussion of the type of input that should be gathered from the shop owners are either nonexistent or lack the components described in the assignment instructions.

Describes the Processes and Steps Needed to Launch the New Program

Total: 1.25

Distinguished – Comprehensively describes the processes and steps needed to launch the new program.

Proficient – Describes the processes and steps needed to launch the new program. Minor details are missing.

Basic – Partially describes the processes and steps needed to launch the new program. Relevant details are missing.

Below Expectations – Describes little to none of the processes and steps needed to launch the new program. Significant details are missing.

Non-Performance – The description of the processes of a new launch is either nonexistent or lacks the components described in the assignment instructions.

Critical Thinking: Explanation of Issues

Total: 0.25

Distinguished – Clearly and comprehensively explains in detail the issue to be considered, delivering all relevant information necessary for a full understanding.

Proficient – Clearly explains in detail the issue to be considered, delivering enough relevant information for an adequate understanding.

Basic – Briefly recognizes the issue to be considered, delivering minimal information for a basic understanding.

Below Expectations – Briefly recognizes the issue to be considered, but may not deliver additional information necessary for a basic understanding.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Creative Thinking: Solving Problems

Total: 0.25

Distinguished – Develops a logical, consistent plan to solve a problem, identifies consequences of the solution, and can clearly communicate the reason for choosing the solution.

Proficient – Carefully chooses among alternatives, and develops a logical, consistent approach to problem solving.

Basic – Takes into account and eliminates less acceptable approaches to problem solving.

Below Expectations – Takes into account a single approach and uses the approach to problem solving.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: Content Development

Total: 0.25

Distinguished – Uses appropriate, pertinent, and persuasive content to discover and develop sophisticated ideas within the context of the discipline, shaping the work as a whole.

Proficient – Uses appropriate and pertinent content to discover ideas within the context of the discipline, shaping the work as a whole.

Basic – Uses appropriate and pertinent content, but does not apply it toward discovering or developing ideas. Overall, content assists in shaping the written work.

Below Expectations – Uses content, though it may be unrelated or inappropriate to the topic. Content does not contribute toward the development of the written work, and may distract the reader from its purpose.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: Control of Syntax and Mechanics

Total: 0.15

Distinguished – Displays meticulous comprehension and organization of syntax and mechanics, such as spelling and grammar. Written work contains no errors, and is very easy to understand.

Proficient – Displays comprehension and organization of syntax and mechanics, such as spelling and grammar. Written work contains only a few minor errors, and is mostly easy to understand.

Basic – Displays basic comprehension of syntax and mechanics, such as spelling and grammar. Written work contains a few errors, which may slightly distract the reader.

Below Expectations – Fails to display basic comprehension of syntax or mechanics, such as spelling and grammar. Written work contains major errors, which distract the reader.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: APA Formatting

Total: 0.15

Distinguished – Accurately uses APA formatting consistently throughout the paper, title page, and reference page.

Proficient – Exhibits APA formatting throughout the paper. However, layout contains a few minor errors.

Basic – Exhibits basic knowledge of APA formatting throughout the paper. However, layout does not meet all APA requirements.

Below Expectations – Fails to exhibit basic knowledge of APA formatting. There are frequent errors, making the layout difficult to distinguish as APA.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: Page Requirement

Total: 0.15

Distinguished – The length of the paper is equivalent to the required number of correctly formatted pages.

Proficient – The length of the paper is nearly equivalent to the required number of correctly formatted pages.

Basic – The length of the paper is equivalent to at least three quarters of the required number of correctly formatted pages.

Below Expectations – The length of the paper is equivalent to at least one half of the required number of correctly formatted pages.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: Source Requirement

Total: 0.40

Distinguished – Uses more than the required number of scholarly sources, providing compelling evidence to support ideas. All sources on the reference page are used and cited correctly within the body of the assignment.

Proficient – Uses required number of scholarly sources to support ideas. All sources on the reference page are used and cited correctly within the body of the assignment.

Basic – Uses less than the required number of sources to support ideas. Some sources may not be scholarly. Most sources on the reference page are used within the body of the assignment. Citations may not be formatted correctly.

Below Expectations – Uses inadequate number of sources that provide little or no support for ideas. Sources used may not be scholarly. Most sources on the reference page are not used within the body of the assignment. Citations are not formatted correctly.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

• CLICK HERE TO GET A PROFESSIONAL WRITER TO WORK ON THIS PAPER AND OTHER SIMILAR PAPERS, GET A NON PLAGIARIZED PAPER FROM OUR EXPERTS……

CLICK HERE AND ORDER NOW………………………. 

Get 100% Original papers from writing experts.

CapitalEssayWriting.com UNDERSTAND THAT PLAGIARISM IS TREATED AS A CRIME IN WRITING,WE THEREFORE WRITE ORIGINAL DOCUMENTS FROM SCRATCH.

Distinguished – Displays meticulous comprehension and organization of syntax and mechanics, such as spelling and grammar. Written work contains no errors, and is very easy to understand.

Read the “Memorial Hospital” case study in Chapter 4 of your text. In a three page paper, respond to the guided response below.

Discuss ways that a hospital might measure quality. Be sure to explain your reasoning. Explain the potential costs and failures of quality for Memorial Hospital and discuss how each can be measured. Discuss ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care. Analyze the methods Memorial could use to assess the quality of health care it is providing.

Memorial Hospital

Memorial Hospital is a privately owned 600-bed facility. The hospital provides a broad range of health care services, including completelaboratory and X-ray facilities, an emergency room, an intensive care unit, a cardiac care unit, and a psychiatric ward. Most of these services areprovided by several other hospitals in the metropolitan area. Memorial has purposely avoided getting involved in any specialized fields ofmedicine or obtaining very specialized diagnostic equipment because it was felt that such services would not be cost-effective. The GeneralHospital, located only a few miles from Memorial, is affiliated with the local School of Medicine and offers up-to-date services in thosespecialized areas. Instead of trying to compete with General Hospital to provide special services, Memorial Hospital has concentrated on offeringhigh-quality general health care at an affordable price. Compared with the much larger General Hospital, Memorial stresses close personalattention to each patient from a nursing staff that cares about its work. In fact, the hospital has begun to place ads in newspapers and ontelevision, stressing its patient-oriented care.

However, the hospital’s administrator, Janice Fry, is concerned about whether the hospital can really deliver on its promises, and worries thatfailure to provide the level of health care patients expect could drive patients away. Janice met recently with the hospital’s managerial personnelto discuss her concerns. The meeting raised some questions about how the hospital’s quality of health care could be assured. Jessica Tu,director of nursing, raised the question, “How do we measure the quality of health care? Do we give patients a questionnaire when they leave,asking if they were happy here? That does not seem to answer the question because we could make a patient happy, but give them lousyhealth care.” Several other questions were asked concerning the hospital’s efforts to keep costs down. Some people were concerned that anemphasis on costs would be detrimental to quality. They argued that when a person’s life is at stake, costs should not be of concern.

Grading RUBRIC

Discusses Ways to Measure Quality and Explains Reasoning

Total: 1.25

Distinguished – Thoroughly discusses ways that a hospital can measure quality and provides a detailed explanation of the reasoning.

Proficient – Discusses ways that a hospital can measure quality and provides an adequate explanation of the reasoning. Minor details are missing.

Basic – Partially discusses ways that a hospital can measure quality and provides a vague explanation of the reasoning. Relevant details are missing.

Below Expectations – Attempts to discuss ways that a hospital can measure quality and explain the reasoning; however, significant details are missing.

Non-Performance – The discussion of the ways that a hospital can measure quality and explanation of the reasoning are either nonexistent or lack the components described in the assignment instructions.

Explains the Potential Costs and Failures of Quality and Discusses How Each Can Be Measured

Total: 1.25

Distinguished – Completely explains the potential costs and failures of quality for Memorial Hospital and provides a thorough discussion of how each can be measured.

Proficient – Explains the potential costs and failures of quality for Memorial Hospital and provides a discussion of how each can be measured. The explanation or discussion is slightly underdeveloped.

Basic – Partially explains the potential costs and failures of quality for Memorial Hospital and provides a limited discussion of how each can be measured. The explanation and/or discussion are underdeveloped.

Below Expectations – Attempts to explain the potential costs and failures of quality for Memorial Hospital and discuss how each can be measured; however, the explanation and discussion are significantly underdeveloped.

Non-Performance – The explanation of the potential costs and failures of quality and the discussion of how each can be measured are either nonexistent or lack the components described in the assignment instructions.

Discusses Ideas or Techniques From Total Quality Management (TQM) to Provide Quality Health Care

Total: 1.25

Distinguished – Comprehensively discusses ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care.

Proficient – Discusses ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care. Minor details are missing.

Basic – Limitedly discusses ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care. Relevant details are missing.

Below Expectations – Attempts to discuss ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care; however, significant details are missing.

Non-Performance – The discussion of ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care is either nonexistent or lacks the components described in the assignment instructions.

Analyzes the Methods Memorial Could Use to Assess Quality Health Care

Total: 1.65

Distinguished – Thoroughly analyzes the methods Memorial could use to assess the quality of health care it is providing. Expertly utilizes strong relevant examples to support the analysis.

Proficient – Analyzes the methods Memorial could use to assess the quality of health care it is providing. Sufficiently utilizes examples to support the analysis, yet the analysis is slightly underdeveloped

Basic – Vaguely analyzes the methods Memorial could use to assess the quality of health care it is providing. Utilizes limited examples to support the analysis. The analysis is underdeveloped.

Below Expectations – Attempts to analyze the methods Memorial could use to assess the quality of health care it is providing; however, examples to support the analysis are not utilized. The analysis is significantly underdeveloped.

Non-Performance – The analysis of the methods used to assess the quality of health care Memorial is providing is either nonexistent or lacks the components described in the assignment instructions.

Critical Thinking: Explanation of Issues

Total: 0.25

Distinguished – Clearly and comprehensively explains in detail the issue to be considered, delivering all relevant information necessary for a full understanding.

Proficient – Clearly explains in detail the issue to be considered, delivering enough relevant information for an adequate understanding.

Basic – Briefly recognizes the issue to be considered, delivering minimal information for a basic understanding.

Below Expectations – Briefly recognizes the issue to be considered, but may not deliver additional information necessary for a basic understanding.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Creative Thinking: Solving Problems

Total: 0.25

Distinguished – Develops a logical, consistent plan to solve a problem, identifies consequences of the solution, and can clearly communicate the reason for choosing the solution.

Proficient – Carefully chooses among alternatives, and develops a logical, consistent approach to problem solving.

Basic – Takes into account and eliminates less acceptable approaches to problem solving.

Below Expectations – Takes into account a single approach and uses the approach to problem solving.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: Content Development

Total: 0.25

Distinguished – Uses appropriate, pertinent, and persuasive content to discover and develop sophisticated ideas within the context of the discipline, shaping the work as a whole.

Proficient – Uses appropriate and pertinent content to discover ideas within the context of the discipline, shaping the work as a whole.

Basic – Uses appropriate and pertinent content, but does not apply it toward discovering or developing ideas. Overall, content assists in shaping the written work.

Below Expectations – Uses content, though it may be unrelated or inappropriate to the topic. Content does not contribute toward the development of the written work, and may distract the reader from its purpose.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: Control of Syntax and Mechanics

Total: 0.15

Distinguished – Displays meticulous comprehension and organization of syntax and mechanics, such as spelling and grammar. Written work contains no errors, and is very easy to understand.

Proficient – Displays comprehension and organization of syntax and mechanics, such as spelling and grammar. Written work contains only a few minor errors, and is mostly easy to understand.

Basic – Displays basic comprehension of syntax and mechanics, such as spelling and grammar. Written work contains a few errors, which may slightly distract the reader.

Below Expectations – Fails to display basic comprehension of syntax or mechanics, such as spelling and grammar. Written work contains major errors, which distract the reader.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: APA Formatting

Total: 0.15

Distinguished – Accurately uses APA formatting consistently throughout the paper, title page, and reference page.

Proficient – Exhibits APA formatting throughout the paper. However, layout contains a few minor errors.

Basic – Exhibits basic knowledge of APA formatting throughout the paper. However, layout does not meet all APA requirements.

Below Expectations – Fails to exhibit basic knowledge of APA formatting. There are frequent errors, making the layout difficult to distinguish as APA.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: Page Requirement

Total: 0.15

Distinguished – The length of the paper is equivalent to the required number of correctly formatted pages.

Proficient – The length of the paper is nearly equivalent to the required number of correctly formatted pages.

Basic – The length of the paper is equivalent to at least three quarters of the required number of correctly formatted pages.

Below Expectations – The length of the paper is equivalent to at least one half of the required number of correctly formatted pages.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

Written Communication: Source Requirement

Total: 0.40

Distinguished – Uses more than the required number of scholarly sources, providing compelling evidence to support ideas. All sources on the reference page are used and cited correctly within the body of the assignment.

Proficient – Uses required number of scholarly sources to support ideas. All sources on the reference page are used and cited correctly within the body of the assignment.

Basic – Uses less than the required number of sources to support ideas. Some sources may not be scholarly. Most sources on the reference page are used within the body of the assignment. Citations may not be formatted correctly.

Below Expectations – Uses inadequate number of sources that provide little or no support for ideas. Sources used may not be scholarly. Most sources on the reference page are not used within the body of the assignment. Citations are not formatted correctly.

Non-Performance – The assignment is either nonexistent or lacks the components described in the instructions.

• CLICK HERE TO GET A PROFESSIONAL WRITER TO WORK ON THIS PAPER AND OTHER SIMILAR PAPERS, GET A NON PLAGIARIZED PAPER FROM OUR EXPERTS……

CLICK HERE AND ORDER NOW………………………. 

Get 100% Original papers from writing experts.

CapitalEssayWriting.com UNDERSTAND THAT PLAGIARISM IS TREATED AS A CRIME IN WRITING,WE THEREFORE WRITE ORIGINAL DOCUMENTS FROM SCRATCH.

Analyze the trade-offs between inputs for the productivity improvements. Analyze the advantages and disadvantages of global sourcing versus producing in the U.S. Describe a product or service of a specific low-labor-cost country as an example. Include a recommendation of a low-labor-cost country based on inputs, trade-offs, and going global advantages.

• CLICK HERE TO GET A PROFESSIONAL WRITER TO WORK ON THIS PAPER AND OTHER SIMILAR PAPERS, GET A NON PLAGIARIZED PAPER FROM OUR EXPERTS……

CLICK HERE AND ORDER NOW………………………. 

Get 100% Original papers from writing experts.

CapitalEssayWriting.com UNDERSTAND THAT PLAGIARISM IS TREATED AS A CRIME IN WRITING,WE THEREFORE WRITE ORIGINAL DOCUMENTS FROM SCRATCH.

Describe the key characteristics of a whistleblower, and briefly summarize one (1) researched instance of whistleblowing in one (1) publicly traded company within the last 12 months.

Use the Internet or Library to research instances of whistleblowing in publicly traded companies within the last 12 months.

Write a two to three (2-3) page paper in which you:

Describe the key characteristics of a whistleblower, and briefly summarize one (1) researched instance of whistleblowing in one (1) publicly traded company within the last 12 months. Include the details of the issue that the whistleblower reported and the effect of the whistleblower’s actions on both the whistleblower himself and the company.

Decide whether or not the whistleblower was justified in reporting the company’s actions. Provide a rationale for your response.

Examine the extent to which the whistleblower would be protected under the Sarbanes-Oxley Act. Justify your response.

Use at least two (3) quality resources in this assignment. Note: Wikipedia is not an acceptable reference and proprietary Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

Determine the underlying causes for passage of the Sarbanes-Oxley Act and determine protections afforded to whistleblowers.

Use technology and information resources to research issues in law, ethics, and corporate governance.

Write clearly and concisely about law, ethics, and corporate governance using proper writing mechanics.

• • CLICK HERE TO GET A PROFESSIONAL WRITER TO WORK ON THIS PAPER AND OTHER SIMILAR PAPERS, GET A NON PLAGIARIZED PAPER FROM OUR EXPERTS……
• CLICK HERE AND ORDER NOW………………………. 

• CapitalEssayWriting.com is a company which offers academic support and assistance to students. Our mission is to provide high quality academic services to our clients. This is done through quality writing and consistent follow-up of the students’ instructions. At CapitalEssayWriting.com, we have highly qualified and competent writers to handle any of your projects. Our past quality projects and assignments ideally speak for themselves.

Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement, which was offered to all employees of a large health maintenance organization.

Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement, which was offered to all employees of a large health maintenance organization. There was no time to celebrate, however, because he was already under a lot of pressure. Ben works as a pharmacist’s assistant in the HMO’s pharmacy, and his manager, Juan de Pacotilla, was about to be fired. Juan’s dismissal appeared to be imminent due to numerous complaints and even a few lawsuits over inaccurate prescriptions. Juan now was asking Ben for his assistance in trying to resolve the problem, preferably yesterday!

“Ben, I really need your help! If I can’t show some major improvement or at least a solid plan by next month, I’m history.” “I’ll be glad to help, Juan, but what can I do? I’m just a pharmacist’s assistant.” “I don’t care what your job title is; I think you’re just the person who can get this done. I realize I’ve been too far removed from day-to-day operations in the pharmacy, but you work there every day. You’re in a much better position to find out how to fix the problem. Just tell me what to do, and I’ll do it.” “But what about the statistical consultant you hired to analyze the data on inaccurate prescriptions?” “Ben, to be honest, I’m really disappointed with that guy. He has spent two weeks trying to come up with a new modeling approach to predict weekly inaccurate prescriptions. I tried to explain to him that I don’t want to predict the mistakes, I want to eliminate them! I don’t think I got through, however, because he said we need a month of additional data to verify the model, and then he can apply a new method he just read about in a journal to identify ‘change points in the time series,’ whatever that means. But get this, he will only identify the change points and send me a list; he says it’s my job to figure out what they mean and how to respond. I don’t know much about statistics — the only thing I remember from my course in college is that it was the worst course I ever took– but I’m becoming convinced that it actually doesn’t have much to offer in solving real problems. You’ve just gone through this statistical thinking course, though, so maybe you can see something I can’t. To me, statistical thinking sounds like an oxymoron. I realize it’s a long shot, but I was hoping you could use this as the project you need to officially complete the course.”

“I see your point, Juan. I felt the same way, too. This course was interesting, though, because it didn’t focus on crunching numbers. I have some ideas about how we can approach making improvements in prescription accuracy, and I think this would be a great project. We may not be able to solve it ourselves, however. As you know, there is a lot of finger-pointing going on; the pharmacists blame sloppy handwriting and incomplete instructions from doctors for the problem; doctors blame pharmacy assistants like me who actually do most of the computer entry of the prescriptions, claiming that we are incompetent; and the assistants tend to blame the pharmacists for assuming too much about our knowledge of medical terminology, brand names, known drug interactions, and so on.” “It sounds like there’s no hope, Ben!”

“I wouldn’t say that at all, Juan. It’s just that there may be no quick fix we can do by ourselves in the pharmacy. Let me explain how I’m thinking about this and how I would propose attacking the problem using what I just learned in the statistical thinking course.”

Source: G. C. Britz, D. W. Emerling, L. B. Hare, R. W. Hoerl, & J. E. Shade. “How to Teach Others to Apply Statistical Thinking.” Quality Progress (June 1997): 67–80.

Assuming the role of Ben Davis, write a three to four (3-4) page paper in which you apply the approach discussed in the textbook to this problem. You’ll have to make some assumptions about the processes used by the HMO pharmacy. Also, please use the Internet and / or Library to research articles on common problems or errors that pharmacies face. Your paper should address the following points: 1. Develop a process map about the prescription filling process for HMO’s pharmacy, in which you specify the key problems that the HMO’s pharmacy might be experiencing. Next, use the supplier, input, process steps, output, and customer (SIPOC) model to analyze the HMO pharmacy’s business process. 2. Analyze the process map and SIPOC model to identify possible main root causes of the problems. Next, categorize whether the main root causes of the problem are special causes or common causes. Provide a rationale for your response. 3. Suggest the main tools that you would use and the data that you would collect in order to analyze the business process and correct the problem. Justify your response. 4. Propose one (1) solution to the HMO pharmacy’s on-going problem(s) and propose one (1) strategy to measure the aforementioned solution. Provide a rationale for your response. 5. Use at least two (3) quality references. Note: Wikipedia and other Websites do not qualify as academic resources. Your assignment must follow these formatting requirements: • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA format. Check with your professor for any additional instructions. • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated with this assignment are: • Describe how organizations use statistical thinking to be more competitive. • Apply the basic principles of statistical thinking to business processes. • Apply the SIPOC model to identify OFIs in business processes. • Use technology and information resources to research issues in business process improvement. • Write clearly and concisely about business process improvement using proper writing mechanics.

• • CLICK HERE TO GET A PROFESSIONAL WRITER TO WORK ON THIS PAPER AND OTHER SIMILAR PAPERS, GET A NON PLAGIARIZED PAPER FROM OUR EXPERTS……
• CLICK HERE AND ORDER NOW………………………. 

• CapitalEssayWriting.com is a company which offers academic support and assistance to students. Our mission is to provide high quality academic services to our clients. This is done through quality writing and consistent follow-up of the students’ instructions. At CapitalEssayWriting.com, we have highly qualified and competent writers to handle any of your projects. Our past quality projects and assignments ideally speak for themselves.

Imagine you are a recently-hired Chief Operating Officer (COO) in a midsize company preparing for an Initial Public Offering (IPO).

Imagine you are a recently-hired Chief Operating Officer (COO) in a midsize company preparing for an Initial Public Offering (IPO). You quickly discover multiple personnel problems that require your immediate attention.

John posted a rant on his Facebook page in which he criticized the company’s most important customer.

Ellen started a blog to protest the CEO’s bonus, noting that no one below director has gotten a raise in two (2) years and portraying her bosses as “know-nothings” and “out-of-touch”

Bill has been using his company-issued BlackBerry to run his own business on the side.

After being disciplined for criticizing a customer in an email (sent from his personal email account on a company computer), Joe threatens to sue the company for invasion of privacy.

One of the department supervisors requests your approval to fire his secretary for insubordination. Since the secretary has always received glowing reviews, you call her into your office and determine that she has refused to prepare false expense reports for her boss.

Anna’s boss refused to sign her leave request for jury duty and now wants to fire her for being absent without permission.

As an astute manager, you will need to analyze the employment-at-will doctrine and determine what, if any, exceptions and liabilities exist before taking any action. As you proceed with your investigation, you discover the company has no whistleblower policy.

In preparation for this assignment, use the Internet or Strayer Library to research your state’s employment-at-will policy.

Write a four to five (4-5) page paper in which you:

Summarize the employment-at-will doctrine discussed in the text and then evaluate three (3) of the six (6) scenarios described by determining:

Whether you can legally fire the employee; include an assessment of any pertinent exceptions to the employment-at-will doctrine.

The primary action(s) that you should take to limit liability and impact on operations; specify the ethical theory that best supports your decision.

Examine your state’s policy on employment-at-will. Analyze at least one (1) real-world example of an employee or employer utilizing your state’s employment-at-will doctrine in the last five (5) years. Include a summary of the main issue and the outcome in the identified real-world example.

Use at least three (3) quality resources in this assignment. Note: Wikipedia is not an acceptable reference and proprietary Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

Analyze and apply the concepts of freedom versus responsibility and ethical decision making.

Analyze and evaluate laws that protect against discrimination in the workplace.

Analyze and evaluate the employment-at-will doctrine and exceptions, as well as the protections afforded whistleblowers.

Explore the legal and ethical issues surrounding employee and consumer privacy.

Use technology and information resources to research issues in law, ethics, and corporate governance.

Write clearly and concisely about law, ethics, and corporate governance using proper writing mechanics.

Click here to view the grading rubric for this assignment.

• • CLICK HERE TO GET A PROFESSIONAL WRITER TO WORK ON THIS PAPER AND OTHER SIMILAR PAPERS, GET A NON PLAGIARIZED PAPER FROM OUR EXPERTS……
• CLICK HERE AND ORDER NOW………………………. 

• CapitalEssayWriting.com is a company which offers academic support and assistance to students. Our mission is to provide high quality academic services to our clients. This is done through quality writing and consistent follow-up of the students’ instructions. At CapitalEssayWriting.com, we have highly qualified and competent writers to handle any of your projects. Our past quality projects and assignments ideally speak for themselves.